J AND A REAL ESTATE BROKERAGE L.L.C (“we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our services, website, or team.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, WhatsApp number, identification documents, and other details provided through forms or inquiries.
- Property-Related Information: Details about properties you are interested in buying, selling, renting, or evaluating.
- Technical Information: IP address, browser type, device information, and usage data collected automatically through our website.
2. How We Use Your Information
We use your information to:
- Provide real estate brokerage services, including property buying, selling, leasing, and evaluation.
- Respond to inquiries and provide customer support.
- Process applications related to Golden Visa, mortgages, or property services.
- Send updates, offers, or information you may find useful (you can opt out anytime).
- Comply with legal obligations and regulatory requirements.
3. How We Share Your Information
We may share your information with:
- Service Providers & Partners: Financial institutions, mortgage consultants, or government authorities to process requests.
- Legal & Regulatory Bodies: Where required by UAE law or in response to valid legal processes.
- Internal Staff & Advisors: To ensure smooth delivery of services.
We do not sell or rent your personal data to third parties.
4. Data Security
We implement strict technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or misuse.
5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Your Rights
You have the right to:
- Access, update, or correct your personal data.
- Request deletion of your information, subject to legal obligations.
- Opt out of marketing communications at any time.
7. Cookies & Tracking
Our website may use cookies and tracking technologies to enhance user experience and analyze website performance. You can manage cookie preferences through your browser settings.
8. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
J AND A REAL ESTATE BROKERAGE L.L.C
📍 Office 105, Al-Zarooni Building, Al-Barsha I, Dubai, UAE
📧 Email: info@jnahouse.com
📱 Phone: +971 54 323 2888
☎️ Landline: (04) 436 5888
💬 WhatsApp: +971 58 571 9898
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated “Last Updated” date.